Shipping. We now post globally as well as within the UK. All parcels and postage are calculated on weight + size. Outside the UK postage is based on the world Zone of the delivery address. For overseas orders the customer is responsible for any import duties and custom fees incurred.
Delivery. For all deliveries in the UK we use Royal Mail 2nd class service 3 - 5 working days. Where ever possible we will combine postage on numerous purchases, so just the one postage fee is charged at £4.00 ( small parcel size ) upwards dependant on weight + size, ( charges change from 1K weight upwards ) this will be determined once the basket is selected for payment. If the parcel is larger than Royal Mail maximum size and weight of 2K we will send using an appropriate carrier who handles larger parcels. This could be DHL, Hermes, etc.
International Delivery. Please note - Customs duties and taxes are the responsibility of the customer/recipient. Customs will contact you the recipient to collect payment before the goods are released. International purchases will be sent out using the cheapest and most reliable service option for said country. All parcels will be Tracked + Signed for, so each parcel will require a signature on delivery + online confirmation.
Returns. We do our best to ensure our customers are 100% happy with their items. We are a small business and will deal with returns on an individual basis. Please e-mail us within 7 days of receiving your item at .................. with your reason for return, and we will get back to you with exchange or refund options.
Note: The nature of the items bought on this website are second hand and pre-owned; therefore, items may have slight surface impairments. We reserve the right to deny a return if we do not think the return is within reason
Delivery. For all deliveries in the UK we use Royal Mail 2nd class service 3 - 5 working days. Where ever possible we will combine postage on numerous purchases, so just the one postage fee is charged at £4.00 ( small parcel size ) upwards dependant on weight + size, ( charges change from 1K weight upwards ) this will be determined once the basket is selected for payment. If the parcel is larger than Royal Mail maximum size and weight of 2K we will send using an appropriate carrier who handles larger parcels. This could be DHL, Hermes, etc.
International Delivery. Please note - Customs duties and taxes are the responsibility of the customer/recipient. Customs will contact you the recipient to collect payment before the goods are released. International purchases will be sent out using the cheapest and most reliable service option for said country. All parcels will be Tracked + Signed for, so each parcel will require a signature on delivery + online confirmation.
Returns. We do our best to ensure our customers are 100% happy with their items. We are a small business and will deal with returns on an individual basis. Please e-mail us within 7 days of receiving your item at .................. with your reason for return, and we will get back to you with exchange or refund options.
Note: The nature of the items bought on this website are second hand and pre-owned; therefore, items may have slight surface impairments. We reserve the right to deny a return if we do not think the return is within reason